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Free store pickup

Ship your order free of charge to the boutique of your choice. Please allow 2 to 7 business days for delivery.

You will receive an email when your package is ready to be picked up at the boutique. Please wait for this notification before coming to the boutique. Photo ID will be required for pickup.

Your order will be available for pick-up for a period of 15 days following notification.

Staff are not authorized to provide assistance in transporting heavy items to a vehicle. It is the customer's responsibility to ensure that items fit into their vehicle, and to bring a person(s) able to assist with heavy and bulky items.

Delivery

We offer free delivery* on orders over 100$ of clothing, shoes and small accessories. A delivery charge of 7$ applies to orders under 100$.

*This offer is not valid for some oversized items and some remote areas. Additional charges may apply.

Shipping to the USA

We offer U.S. delivery for a flat fee of 20$. This offer is not valid for some items and some remote areas. Additional charges may apply.

Car seats and childcare products subject to differing safety standards are not available for delivery in the United States.

Import, tax and return charges are entirely the customer's responsibility.

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We strive to guarantee our customers' satisfaction with their purchases.

If you are not completely satisfied with your purchase, we offer a flexible return policy within 15 days of receipt, subject to our sales policy and conditions.

Free in-store returns and exchanges

Visit a CLÉMENT boutique to complete your free return or exchange upon presentation of proof of purchase. Refunds will be made by the same method of payment used for purchase.

Easy online returns

Make a return request and get a prepared return label. Online return fees start at 9.99$ + taxes per return request*.

*A return surcharge may apply to certain items depending on size, weight or origin.

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